How Hanwell EMS IceSpy Works

ems icespy sensors

The Hanwell EMS IceSpy System uses the EMS software that can be installed as an EMS cloud package or installed locally on your own PC or server environment and accessed via your intranet or online.

The EMS software is a web based platform that once installed requires no extra software to add other users to the system.

The Hanwell EMS IceSpy system is a progression of the well know and industry trusted IceSpy range of products, drawing from years of design and production experience the EMS IceSpy system is leaps and bound ahead of alternative systems.


temperature reports

Some key features include automated reports. EMS IceSpy systems can send you a report on a sensor or group of sensors at a pre-determined interval via email or through the web application meaning you no longer have to remember to run temperature reports.

Hanwell EMS is also capable of sending email temperature alerts along with SMS alerts, all configurable to send out during the hours and days you wish to receive them. Putting a stop to lost product from out of hours refrigeration failure.

aids in compliance

Wireless temperature and environment monitoring aids in compliance, we know most companies wether it be food manufacturing to pharmaceutical storage have to abide by different regulatory bodies that stipulate how often and how accurate checks need to be carried out. If you are looking at moving to a monitoring system from manual checks take a look at our manual check calculator as you might be surprised at how much you could save.

We will work with you to design and implement a wireless temperature monitoring system to meet your exact needs and requierments.

Feel free to take a look at our demo of the Hanwell EMS system using the information below and for technical information please contact us via [email protected] or via our contact us page.



Please Log In to our Demo system to view the Hanwell IceSpy features:

Web Address =

Username = Demo User

Password = Demo

Sensors Per Base Unit
Minute Live Data
Years Of Wireless Technology
Days Battery Backup
hanwell sensors
icespy ems software
icespy sensor internal


  • Vast range of units and sensors provide users with multiple temperature related applications
  • Superior performance hardware & high accuracy sensors
  • Easily accessible battery for replacement by the user, when required
  • Transmitters incorporate a wall bracket
  • Low power radio for long distance transmission
  • Up to 2 year battery life (dependent on use)
  • Complies with RoHS, EU & WEEE directives
  • Carries CE Marking
  • Complies with BS EN 12830

        Typical Applications

  • Inside small fridges
  • Serve over counters
  • Sandwich counters
  • Vaccine fridges

Find Datasheet Here

icespy sensor internal


  •  On-board relays configured for common alarm and power failure
  • The receiver incorporates a wall mountable bracket
  • Battery back up for 3 days
  • Easily accessible battery for replacement by the user, if required
  • Up to 5 year battery life
  • Complies with BS EN 12830
  • Complies with RoHS, EU directives and WEEE
  • Carries CE Marking

Instrumentation specification

  • Dimension (Excl. ancillaries) 195 x 148 x 45 mm
  • Weight 450 grams
  • Power supply 12 VDC via external universal power
  • supply. Power supply included.
  • Case material ABS
  • Battery back up Up to 3 days
  • Memory back up 3 days (up to 100 sensors)
  • IP rating IP53
  • Instrument operating range 0°C to +40°C in a non-condensing RH environment
  • Storage temperature -40°C to +85°C
  • Outputs Relay 1 Common Alarm (NO or NC)
  • Relay 2 Power Failure (Held closedwhen powered)

Find Datasheet Here

What Our Clients Have To Say

Thanks to everyone at Thermal Systems for the great work they do on maintaining our old system at our Fareham and Portchester sites but also for the outstanding installation they have done on our New Site at Andover, The state of the art equipment they recommended meets all our monitoring needs at our industrial bakery and the way they installed this in a tidy and professional manor. Special mention to Adam who I speak to regularly on the contained support we have on making changes, enhancing and regular maintenance of all 3 systems, He has worked all hours including late into the evening to ensure we are always meeting our compliance requirements and have no downtime.

10/10 and massive thanks from everyone at Rich Products for the work and support Thermal Systems provide us, wouldn’t work with any other temperature monitoring company. A great family run business that is rare to find these day.

The oncology laboratory at Charing Cross Hospital is a specialist centre with expertise in the testing of tumour markers. The laboratory infrastructure includes a large number of temperature critical environments, the temperatures of which were monitored manually with pen and paper, once daily until 2008. In 2008, we decided that it was not a good use of staff skills or time to manually record temperatures

We initially chose Thermal Systems because of the complete solution they were able to offer us, i.e. to supply, install, calibrate and maintain the Icespy Temperature Monitoring System for our temperature critical environments

We began with a mini system to verify the suitability and reliability of the system. This trial was successful and we later expanded the system to cover all temperature critical environments in the oncology laboratory. We monitor a range of temperatures from 15°C to 30°C (ambient room tempratures), 2°C to 8°C (fridges), -15°C to -25°C (freezers) and -60°C to -80°C (deep freezers).

We have rarely had any problems with the system since it was installed. On behalf of the oncology laboratory at Charing Cross Hospital, we can recommend Thermal Systems to provide the Icespy wireless temperature monitoring system for your temperature critical areas.


If you still have questions that need answering please have a look at our data sheets on the products page for information or alternatively call us on 0203 4881030 or send an email to [email protected]